![]() ![]() ![]() Once enrolled, you will continue to receive a copy of your bill (either mailed or paperless). It can take multiple cycles (typically one to two) for the autopayment to become active, so please check your bill to see if it indicates bank draft or card. **If your bill does not indicate bank draft, you will need to continue to make alternative payments, such as one-time payments mailed in, online, or over the phone. Continue to pay in your usual manner until a message appears on your bill indicating your bank account will be drafted. To enroll, please complete the Town of Normal E-Z Pay Authorization Form (include a voided check). Customers using this program are subject to standard late or insufficient fund fees. No more checks, standing in line or hunting for stamps! E-Z pay is a free service that automatically pays your utility bill directly from your bank checking account. Enroll for E-Z Pay - automatically pay from your bank checking account If you're experiencing problems with, or unable to use the online payment system, please call (309) 454-9516. User experiences are best if not connected to a virtual private network (VPN). To make a one-time payment, visit Town of Normal Online Payments or click the "One-time Payment" button below.įor best results, use Chrome or Firefox on your desktop computer. ** E-Check is now an available option (with no additional fee!). Credit/debit card payments are subject to a $1.99 convenience fee. Make a one-time payment online - no login or password needed. ![]() The Town of Normal offers several ways to pay your utility bill. ![]()
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